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DocuFetch provides end-to-end document management by providing a way to:

  • Create a request asking for particular documents to be uploaded

  • Send the request link to a user outside of Salesforce, which will provide an upload button for each requested document

  • Allow the user to upload one or more documents, including documents that are pre-filled in via merge fields and documents that have been signed via e-signature by the user

  • Approve or reject the received documents, and request another document if one is rejected

  • Store the user-uploaded documents in S-Drive

  • Create document request templates to be used over and over again



Use Case: Requesting Documents

Let’s say you run a company that provides temporary workers for other companies. You need applicants to submit several different documents to your program:

  • Application

  • Driver’s license or other ID

  • List of references

  • Resume

  • Sign a form with some information

With DocuFetch, you can create a Request template that has each of those items in it. You can then use the template to create a Request, and send the Request link to an applicant, asking them to upload the required documents and sign the document that needs a signature. When you receive the documents, you can take a look at them and either accept them or reject them. If rejected, you can send the request back to the applicant and ask them to try again.

When the documents are uploaded, they are stored in S-Drive for easy, organized access.

Providing Documents Requested

When the requestee receives a DocuFetch request link, they can click the link and see a page with each item that is requested. For each item they can click the corresponding button to complete the request--upload, fill in form, or e-sign.

They will see a progress bar for the request and a status for each item as they complete the request.

For information on how to use DocuFetch after it is configured, see DocuFetch User Guide

Configuring DocuFetch on Salesforce

Edit the Lightning Record Page of an object you want to use DocuFetch with. In the example, we’ll use Account.

Drag the SDrive DocuFetch component onto the Page.

Click into the component and fill in the configuration.

  • Title: The heading that will show on the component. If blank, the heading will be DocuFetch Requests

  • File Object Prefix: For S-Drive out-of-the-box objects (Account File, Case File, Contact File, Lead File, Opportunity File) this will be cg__. For Custom object files, it will be blank

  • File Object Name: the S-Drive File object where DocuFetch files will be stored, such as AccountFile__c.

  • Parent Object Relationship Name: The API name of the lookup field from Document Request object to the object you’re relating it to. In this example, we’re using DocuFetch on Account, so the lookup field is cg__Account__r.

Save the settings and Go Back to the Account Page. Now you’re ready to create a Request Item.


DocuFetch users (those who create requests) need profile permission on all DocuFetch objects as well as the S-Drive object they’re using S-Drive on.

  • SDrive Document Intake Requests

  • SDrive Document Intake Request Items

  • SDrive Intake Request Item Templates

  • SDrive Intake Request Templates

DocuFetch requests links are accessed via S-Drive Public Share. Therefore the Public Share user needs profile permission on all the above objects also.

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