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2.16 Release Notes

Released 12/1/2021

Upgrade Notes

This release introduces support for AWS-KMS Encryption, which means an encryption type must now be configured. If you are upgrading from a previous version, check your encryption setting after upgrading:

  • Go to S-Drive Configuration--S-Drive Authentication Settings tab

  • If the File Upload Encryption Type is blank, click “Click here to update”

  • Enter your AWS Access Key and Secret key and click “Configure Amazon S3 Credentials.”

  • Choose the type of encryption you want from the File Upload Encryption Type dropdown list. S3-Managed Keys (SSE-S3) is the default and is recommended unless you’re using S3-KMS. See below for more information.

  • Click “Configure Amazon S3 Bucket Name”

  • After the success message you can click “cancel” to get back to the S-Drive Authentication Settings tab and see File Upload Encryption Type is filled in

New Features

Support for AWS-KMS Encryption

Previously, S-Drive only supported file encryption using Amazon S3 key (SSE-S3). You can now choose AWS Key Management Service key (SSE-KMS) using AWS managed key. See additional information in the Admin Guide S-Drive Authentication Settings.

In AWS, you can choose your your bucket encryption setting. See Setting default server-side encryption behavior for Amazon S3 buckets for more information.

In AWS Console:

In S-Drive Configuration, configure the File Upload Encryption Type you’d like to use. It will override the bucket encryption if it is different.

In S-Drive Configuration:

This matrix shows what encryption is used depending on your Bucket settings and S-Drive settings. The default S-Drive setting is S3-Managed Keys (SSE-S3)

Bucket Encryption

S-Drive Configuration


Enable/Amazon S3 Key (SSE-S3)

Enable/AWS Key Management Service key (SSE-KMS)

S3-Managed Keys (SSE-S3)




AWS Key Management Service (SSE-KMS)




Use same encryption as S3 Bucket

No Encryption



Email Threading for S-Drive Email Component

Email sent using S-Drive email component will now show replies on the Activity timeline when using Email-to-Case


Enable Field attribute changed to Enable Field Selection

The label “Enable Field” was confusing.

This attribute controls the field selection button on the toolbar.


  • Fix Date field shows date and time in S-Drive--now only shows date

  • Fix custom date field causes error if null

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